Contact
Write to [email protected]. One person reads that inbox and answers inside two working days, in English. There is no phone line and no live chat, because we would rather spend the time re-testing cashiers than staffing a switchboard.
Reporting something that has changed
Casino terms move constantly: a wagering multiplier climbs from 35x to 45x, a payment method quietly disappears, a payout that used to land overnight starts taking two days. Those reports are the most useful mail we get. Tell us the brand, the date, the exact figure you saw and, if you can, attach a screenshot of the cashier or the bonus terms. With those four details we can usually confirm or refute a change the same week and update the ranking.
What we cannot do for you
We are a review desk, not an intermediary. We cannot unlock a verification hold, chase a missing withdrawal, cancel a bonus or negotiate with an operator on your behalf. Where a brand is licensed in Curaçao or Malta, its regulator runs a complaints procedure, and we will point you to the right form.
Commercial questions
Affiliate arrangements do not buy a ranking position, and we do not sell placement, sponsored reviews or guest posts. Enquiries of that kind get a short, polite refusal to the same address.